1. Start with the story, not the product

We often talk about features, prices, and deliverables—but people rarely buy what you do. They buy why you do it.

What made you start?
What problem did you want to solve?
What do you believe in?

When you share the driving force behind your business, something changes. Your marketing gains pulse and personality. It becomes more than information—it becomes a story others can connect with.

👉 A simple test: next time you write a post, start with “I started because…” instead of “We offer…”.

2. Create content that feels— not just looks good

Visuals matter, but the feeling behind them matters even more. An image, a text, or a video should spark something: curiosity, warmth, recognition, or trust.

Many small businesses borrow a tone that sounds like “advertising language.” The result is often stiff and impersonal. Instead, let your tone reflect how you actually speak to your customers.

👉 Replace “sales copy” with “feeling copy.”
Write as if you’re explaining something to a real person across the table.

3. Use your everyday life as marketing

The most interesting part is rarely the finished logo or the perfect photo. It’s the journey there.

Behind the scenes is pure gold:

  • sketches on your desk
  • a conversation with a client
  • the mistake that became an idea
  • the coffee cup next to the keyboard

Your customers want to see how you work—not just the result. It makes you human and trustworthy.

📸 A simple phone snapshot from real life often beats a polished stock image.

4. Give more than you sell

When you share knowledge, something beautiful happens. You show that you know your field—without asking for anything in return right away.

Small tips, guides, experiences, and thoughts build trust over time. And trust is the strongest currency a small business can have.

👉 Ask yourself:
What can I teach my customers before they even buy?

5. Create the feeling of an own corner of the world

Your website, newsletter, Instagram, and real-life meetings are really the same story—just in different formats.

It doesn’t have to be perfect, but it should feel like the same voice:

  • the same tone
  • the same values
  • the same way of seeing the world

When everything connects, recognition grows. And recognition leads to trust.

6. Plan in rhythm—not in stress

As a small business owner, you don’t have a marketing department—you are the marketing department. That’s why the pace needs to be human.

Better to have:
one post a week with heart
than seven without direction.

Find a rhythm that fits your real life. Marketing is a marathon, not a campaign.

7. Collaborate—don’t compete

There’s always room for more—especially when we support each other.

Build relationships with:

  • other creatives
  • suppliers
  • businesses in related fields
  • local networks

Together you can exchange visibility, knowledge, and ideas. Collaboration makes small businesses bigger—without losing their soul.

8. Celebrate your customers

Lift up the people you work with. Share what you create together, what problems you solve, and what the journey looks like.

When you tell their story, you’re also telling your own. It’s the most authentic form of marketing there is.

9. Make marketing a creative process

Don’t see it as a “must-do.” See it as an extension of your creativity.

Marketing can be:

  • writing
  • photography
  • conversations
  • idea work
  • storytelling

If you let it, it can even become fun.

One final thought

Small businesses have a superpower that big organizations often lack: closeness.
You can be personal, responsive, and human in a way no advertising machine can copy.

Let your marketing reflect that.

👉 Want help finding a way to communicate that feels like you—and reaches the right customers?
Somebay helps small businesses turn ideas into clear, creative, and sustainable presence.